Shipping policy
At Squirro, we are committed to delivering fresh and high-quality products to you in a timely and safe manner.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping & Delivery Timeline
• Orders are typically delivered within 3–7 business days, depending on the delivery location.
• Delivery timelines may vary due to factors such as courier partner operations, weather conditions, or regional restrictions.
Shipping Charges
Shipping charges, if applicable, are clearly displayed at checkout before placing the order. Any free shipping offers or minimum order values will also be mentioned on the website.
Order Tracking
Once your order is dispatched, tracking details will be shared via SMS or email to help you track your shipment.
Delivery Responsibility
Customers are responsible for providing accurate and complete delivery information. Squirro will not be responsible for delays or non-delivery caused due to incorrect or incomplete address details.
In case a delivery attempt fails due to customer unavailability, re-attempts will be handled as per the courier partner’s policy.
Delays & Exceptions
While we strive to meet all delivery timelines, delays may occur due to circumstances beyond our control. Squirro shall not be held liable for delays caused by courier partners, natural events, or operational disruptions.
If you have any questions regarding shipping or delivery, please contact us using the details provided on our website.